Privacy Policy

I. INTRODUCTION

Kollage  (“Kollage”/ “we”/ “us” / “our”, which also includes its affiliates) is the author and publisher of the internet resource www.Kollagesilver.com (“Website”).

At Kollage, we recognise the importance of protecting the personal information of our customers. As such, we insist upon the highest standards for secure transactions and customer information privacy. This privacy policy (“Privacy Policy”) explains how we collect, use, share, disclose and protect the personal information of our customers.

BY PURCHASING OUR PRODUCTS ON OUR WEBSITE OR BY OTHERWISE GIVING US YOUR INFORMATION, YOU WILL BE DEEMED TO HAVE READ, UNDERSTOOD AND AGREED TO THE PRACTICES AND POLICIES OUTLINED IN THIS PRIVACY POLICY AND AGREE TO BE BOUND BY THE PRIVACY POLICY. YOU HEREBY CONSENT TO OUR COLLECTION, USE AND SHARING, DISCLOSURE OF YOUR INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY. WE RESERVE THE RIGHT TO CHANGE, MODIFY, ADD OR DELETE PORTIONS OF THE TERMS OF THIS PRIVACY POLICY, AT OUR SOLE DISCRETION, AT ANY TIME. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY AT ANY TIME, DO NOT USE OUR WEBSITE OR GIVE US ANY OF YOUR INFORMATION.

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II. COLLECTION OF PERSONALLY IDENTIFIABLE INFORMATION AND OTHER INFORMATION

In order to provide you a safe, efficient and customised experience, when you use our Website, we collect and store such personal information as is provided by you from time to time. Collecting such information allows us to provide you with products and features that most likely meet your needs.

When you interact with us via emails, telephone calls or other correspondence, we may ask you to voluntarily provide us with certain information that personally identifies you or could be used to personally identify you. You hereby consent to the collection of such information by us.

Without prejudice to the generality of the above, information collected by us from you may include (but is not limited to) the following:

1. contact data (such as your email address and phone number);

2. demographic data (such as your gender, your date of birth and your PIN code);

3. data regarding your purchase of our products and your buying behaviour;

4. additional information, such as a billing address, a credit / debit card number and a credit / debit card expiration date and/ or other payment instrument details and tracking information from cheques or money orders; and

5. other information that you voluntarily choose to provide to us (such as information shared by you with us through emails or letters).

The information collected from you by us may constitute ‘personal information’ or ‘sensitive personal or data information’ under the SPI Rules.

Additionally, you may encounter "cookies" or other similar devices on certain pages of the Website that are placed by third parties. We do not control the use of cookies by third parties.

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III. USE OF PERSONAL INFORMATION

We use your personal information to operate, provide, develop, and improve the products we offer our customers. These purposes include:

1. Purchase and delivery of products: We use your personal information to take and fulfil orders, deliver products, process payments, and communicate with you about orders, products and promotional offers.

2. Provide, troubleshoot, and improve our products and Website: We use your personal information to provide functionality, analyse performance, fix errors, and improve the usability and effectiveness of our Website. We also identify and use your IP address to help diagnose problems with our server, and to administer our Website.

3. Recommendations and personalisation: We use your personal information to recommend products that might be of interest to you, identify your preferences, and personalise your experience with Kollage. We identify and use your IP address to help diagnose problems with our server, and to administer our Website. We use your IP address to help identify you and to gather broad demographic information.

4. Comply with legal obligations: In certain cases, we collect and use your personal information to comply with laws.

5. Communicate with you: We use your personal information to communicate with you in relation to Kollage via different channels (e.g., by phone, e-mail, chat).

6. Fraud Prevention and Credit Risks: We use personal information to prevent and detect fraud and abuse in order to protect the security of our customers, Kollage, and others.
    

IV. SHARING PERSONAL INFORMATION

Information about our customers is an important part of our business and we do not sell our customers’ personal information to others. We share customers’ personal information only as described below:

1. We may share personal information with our other corporate entities and affiliates. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt-out.

2. We may disclose personal information to third parties. This disclosure may be required for us to provide you access to our products, to comply with our legal obligations, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our products. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.

3. We may disclose personal information, if required to do so, by law or in the good faith belief that such disclosure is reasonably necessary to respond to court orders or other legal processes. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to enforce our Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.

4. We will share some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. Should such a transaction occur, that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.

V. SECURITY PRECAUTIONS

Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession, we adhere to strict security guidelines, protecting it against unauthorized access.

VI. CHOICE/OPT-OUT

We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general. If you want to remove your contact information from all our lists, please unsubscribe.

VII. ADVERTISEMENTS ON OUR WEBSITE

We use third-party advertising companies to serve ads when you visit our Website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.

VIII. CHANGES TO PRIVACY POLICY

Kollage may update this Privacy Policy at any time, with or without advance notice. In the event there are significant changes in the way we treat our user’s personally identifiable information, or in the Privacy Policy itself, we will display a notice on the Website or send users an email, as provided for above, so that you may review the changed terms prior to continuing to use the Website or purchasing a product through the same. As always, if you object to any of the changes to our terms, and you no longer wish to use our Website to purchase our products, you may contact hello@Kollagesilver.com to deactivate your account. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account.

If a User uses the Website or purchases a product using the Website after a notice of changes has been sent to such User or published on the Website, such User hereby provides his/her/their consent to the changed terms.

IX. YOUR CONSENT

By using the Website and/or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this privacy policy.

X. ADDRESS FOR PRIVACY QUESTIONS

Should you have any questions about this Privacy Policy or Kollage’ information collection, use and disclosure practices, you may contact Kollage. We will use reasonable efforts to respond promptly to any requests, questions, or concerns, which you may have regarding our use of your personal information. If you have any grievance with respect to our use of your information, you may communicate such grievance to;

Name: Deepak Whorra
Designation: Partner
Address: 88 Street no 2A, Rajendra Nagar Industrial Estate, Mohan Nagar, Ghaziabad, Uttar Pradesh 201005
Phone: +91-980024240
Email: Deepak@kollagesilver.com